HomeThoughtsArticle“Me vs We” A Case Study on Organization Performance

“Me vs We” A Case Study on Organization Performance

 

INDUSTRY SIZE REGION YEARS ACTIVE
Pharmaceutical Medium Sized Firm
Over 200 Employees
Asia Pacific 15 Years

About Pharma P

itself at a crucial crossroads. After 15 years of regional success, the company sought to transition into a global leader by integrating new products into international markets. However, amidst the global pandemic, Pharma P faced significant challenges due to  

  • economic uncertainty 
  • remote work conditions 
  •  unclear roles and responsibilities 
  • a lack of proactive support 
  • dysfunctional processes 

Our Approach 

Emerge Performance designed a carefully structured six-month intervention for Pharma P’s leadership team. The process began with individual psychometric evaluations and team performance diagnostics, employing a data-driven approach to benchmark the team’s performance against high-performance standards. These assessments identified each leader’s strengths, weaknesses, and areas for growth, providing personalized feedback to enhance self-awareness and leadership effectiveness. 

A pivotal moment came during a two-day workshop focused on building team cohesion. This workshop aimed to strengthen collaboration, trust, and open communication—essential qualities for guiding the leadership team through difficult times. Following the workshop, six executive coaching sessions were tailored to each leader’s specific needs, focusing on developing their unique leadership potential. 

At the core of our approach was a focus on psychological safety, a vital element for fostering high-performing teams. By enhancing this, we created an environment where leaders felt empowered to collaborate openly and effectively. 

 

Our Result 

Despite the entire program being delivered online due to pandemic-related restrictions, its impact was profound. The intervention’s influence extended beyond the initial leadership team to over 20 top leaders across Pharma P and its sister company, supported by five of our executive coaches. Through the use of psychometric evaluations, team diagnostics, and executive coaching, the leadership team was equipped to address specific challenges and develop stronger, more cohesive teams.  

Pharma P emerged from this intervention with enhanced clarity, collaboration, and a renewed ability to lead through uncertainty. 

 

Particularly, there was significant improvement in these three key areas: 

  1. Improved Business Processes saw an increase of 20%
    Team members now have more access to information they need, drastically improving decision making capabilities end enhancing efficiency  
  2. Proactive Support from team increased 50%
    Team members forged stronger relationships, resulting in a greater ability to seek and offer help to one another. 
  3. Enhanced Stability increased 50%
    Team members now have improved clarity over roles and responsibilities, enabling them to better coordinate efforts to generate results 

With continued and sustained efforts, the organization is on-track to scale and achieve its core objectives. 

How can we get better?  

As a results – and impact-focused consulting firm, we are also constantly learning and growing.  

After each intervention and program, we reflect deeply:  

  •  What did it do well? What aspects can be further optimized? 
  •  How to help customers achieve their goals more efficiently?  

This continuous reflection drives us to improve the quality of our services and ensures that we bring the most value to our clients. At Emerge Performance, we believe we can grow together and create a better future. 

 


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