Michelle is a professional facilitator for programs in leadership development and coaching. She leverages on her strengths as a coach to facilitate team discussions and empower learners to learn in a safe and conducive workshop environment. She is a certified facilitator for ‘Manager Coach’, a workshop designed to equip managers to be coaches in their organizations.
With eleven years’ prior corporate HR experience at UBS AG, a global financial services institution, she is well-positioned to provide strategic HR advisory and people solutions to help businesses attain their goals. Michelle’s areas of expertise include Personal Effectiveness and Resourcefulness, Leadership Development, Leadership Branding, Talent Development, and Career Advisory.
A firm believer of values-based leadership, Michelle journeys with clients to uncover their personal values and brand of leadership. With insights to underlying motivations, she empowers them to lead from their values, and create the impact and results they wish to achieve. Michelle works with leaders to create compelling visions for themselves and their organisations that are closely aligned to both personal and corporate values.
Michelle is also a certified executive coach with over 1000 professional coaching hours. She coaches with a systemic view and considers clients’ growth and goals within the context of the systems they operate. Through systemic lenses, Michelle supports leaders and their teams in exploring their relationship to stakeholders and the wider organization, in addition to gaining clarity on their purpose and deliverables. There is both a focus on individual roles as well as team dynamics. Collectively, Michelle harnesses the power of the team and develops it to meet its purpose and objectives.
She leverages the potential of the team as a learning system by drawing them together to solve complex problems and develop their individual leadership edge. Through reflective listening and insightful questioning, Michelle holds the space for the team to synergistically solve problems, organically create their own learning, and apply these learnings to the organization.
Professional Credentials
- Professional Certificate in Coaching, Henley Business School, UK
- Systemic Team Coaching Certificate, Academy of Executive Coaches, UK
- Trained Action Learning Coach, World Institute for Action Learning (pending certification)
- Job and Career Transitions Coach, The Career Development Network, USA
- Process Facilitator Certification, Inquiring Dialogue, Singapore
- Trainer for Meeting of The Minds, Emergenetics Asia Pacific
- Certified Facilitator in the LEGO® SERIOUS PLAY® Method, Association of Master Trainers in the LEGO® SERIOUS PLAY® Method
- Certified Facilitator of Team Psychological Safety Workshop, Asio Consulting, Thailand
- Certified Trainer for Team Effectiveness Workshop, ORP Institute, Korea
- Certified Trainer for Building a Learning Organisation, World Institute for Action Learning Certified Trainer for Leading With Questions, World Institute for Action Learning
- Certified Trainer for The Extraordinary Leader, Zenger Folkman, USA
Education
- Bachelor of Arts (Merit), National University of Singapore
- Graduate Diploma in Human Capital Management (Bronze), Singapore Human Resources Institute
- Certificate in English-Chinese Translation and Interpretation, Temasek Polytechnic
Selection of Clients
- Divisional Directors, Public Service of Singapore
- Directors from different Government Ministries and Statutory Boards, Public Service of Singapore
- District Judge - Public Service, Singapore
- Regional Head of Finance, Law Firm, Singapore
- Senior In-House Counsel - Law Firm, Singapore
- Sales Team Leader (SVP) - Financial Institution, China
- Country Head of HR Business Partnership - Financial Institution, China
- Area Head of Global Banking - Financial Institution, China
- Strategic & External Relations (SVP) - Financial Institution, China
- Regional Head of HR - Hotels/Hospitality, Japan
- Regional HR Business Partner - Hotels/ Hospitality, Singapore
- Regional Business Development Manager - FMCG, Malaysia
- Product Development Manager - FMCG, China
- Regional Sales and Customer Manager - FMCG, India
- Regional Sales Manager - FMCG, Indonesia
- Financial Controller - FMCG, Indonesia
- Head of Finance (Regional) - FMCG, United Arab Emirates UAE
- Business Unit Head - Oil & Gas, China
Professional Affiliations
- Associate Coach, Civil Service College, Singapore
- Associate Coach, BTS Group, Singapore
- Associate Coach, GP Strategies, UK
- Member, International Coach Federation (ICF)
- Member, Institute of Coaching (IoC)
- Member, International Association of Facilitators (IAF)
- Member, Organisation Development Network (ODN)
Assessment Tools
- Emergenetics – Emergenetics International, Singapore
- Everything DiSC – OTi Consulting, Singapore
- Knowdell Career Sort Cards – The Career Development Network, USA
- Team Psychological Safety – Asio Consulting, Thailand
- Team Effectiveness Survey – ORP Institute, Korea
- Team Connect 360 – Academy of Executive Coaches, UK
- Zenger Folkman Extraordinary Leader 360 - Zenger Folkman, USA
- Singapore Civil Service – Leadership Competency Framework 360 Feedback Report for Directors