Train Toward Your ICF ACC Credential

The Performance Coach Level 1 is an ICF-accredited coach-training programme that builds real coaching confidence through hands-on practice, mentor support, and a clear pathway to your ACC credential—typically completed in 6–8 months.

3D illustration of an online coaching session with DISCO LMS and ConveraLab for TPC Level 1
icfLevel 1 Accredited Coach
Training Programme
60+ hoursCoach education
10+ hoursMentor coaching
5 sessionsObserved coaching practice
6–8 monthsTraining duration

Knowing coaching is not the same as being able to coach.

The Performance Coach (TPC) Level 1 goes beyond coaching theory. This ICF-accredited coach training programme helps you develop practical coaching skills through real practice, feedback and reflection, so you can coach with greater confidence in real conversations.

Explore how you’ll learn

Aspiring Professional Coaches

You want to build practical coaching skills and work towards your ICF ACC credential.

Leaders & Managers

You want to use coaching skills to lead better conversations, develop people and strengthen your leadership.

HR & L&D Professionals

You want practical, ICF-aligned coaching skills you can apply to people and leadership development in your organisation.

Professionals Exploring Coaching

You’re considering coaching as a new career, an additional professional skill, or the next step in your development.

Coaching Skills You’ll Develop in TPC Level 1

By the end of the programme, you’ll be able to:

Lead a Complete Coaching Conversation

Structure a coaching conversation from opening to meaningful action.

Build Trust & Psychological Safety

Create the conditions for open, honest coaching conversations.

Listen Beyond the Words

Notice what’s said, unsaid and emerging in the conversation.

Ask Questions That Deepen Awareness

Use thoughtful questions to help people reflect and discover new perspectives.

Coach Real-World Situations

Apply your coaching skills with confidence across different conversations and challenges.

Coach in Line with ICF Core Competencies

Develop your coaching practice around ICF standards.

Hear from our graduates

Your path to ICF ACC

Your pathway to the ICF ACC Credential: complete TPC Level 1, build your coaching experience, then apply to ICF for your ACC credential.

1

Complete ICF Level 1 Coach Training

Complete TPC Level 1 with 60+ coach education hours, 10 mentor coaching hours and a performance evaluation.

2

Complete 100 Hours of Coaching Experience

Build 100 hours of coaching experience through real client coaching and continued practice.

3

Apply & Pass the 60 Question ICF ACC Exam

Submit your ICF ACC application and complete the 60-question ACC Exam as part of the credentialing process.

4

Earn the ICF ACC Credential

Once all ICF ACC requirements are met, you can earn the Associate Certified Coach (ACC) credential.

Explore how you’ll learn

Note: The ACC credential is awarded by the International Coaching Federation (ICF). Completing TPC Level 1 supports the education and mentor coaching requirements but does not itself award the ACC credential.

How you’ll learn

Coaching is learned through practice.

Our experience is a continuous cycle of learning, practice, feedback, reflection and real-world application.

LearnLive interactive sessions
PractisePeer coaching and ConveraLab scenarios
Be observedFive observed coaching sessions
Receive feedbackMentor coaching and supervision
ReflectJournaling and self-awareness
ApplyReal conversations in real situations

What makes TPC Level 1 different?

More than a certification. A real coaching experience.

Practice is built into the programme

Live practice, observed sessions, feedback and reflection are part of the learning journey—not optional extras.

You don’t practise alone

Mentor coaching, supervision, peer coaching and The Coaching Village provide ongoing support.

Grounded in human performance

Insights from performance psychology, leadership and high-performance environments deepen your practice.

Practice beyond the classroom

ConveraLab offers more realistic coaching practice and personalised feedback between live sessions.

Programme brochure

Want the full programme details?

The brochure-download form will be connected here after its final fields and delivery method are confirmed.

Speak to an advisor in the meantime

Programme modules

What you’ll explore along the way.

01 — Introduction to coaching

Discover what makes coaching different from giving advice and build your foundation in coaching ethics and ICF competencies.

02 — Principles of human performance

Explore the behavioural and performance foundations that inform meaningful coaching conversations.

03 — Unlocking effective agreements & contracting

Learn how to establish clarity, focus and shared responsibility in coaching relationships.

Live online cohorts

Find a cohort that fits your schedule.

Choose the language and dates that work for you. Sessions are delivered live online, with flexible support if you miss a class.

What’s included

60+ education hours
10 mentor coaching hours
5 observed coaching sessions
Performance evaluation
Group supervision
Peer practice
ConveraLab access
Lifetime Coaching Village access

Cohort dates, fees and delivery language will be confirmed before publishing.

Frequently asked questions

Questions people ask before joining.

What is The Performance Coach Level 1?

It is an ICF-accredited coach-training programme designed to develop practical coaching skills through live learning, practice, feedback and mentor coaching.

Does completing TPC Level 1 make me an ICF ACC coach?

No. It supports the education and mentor-coaching elements of the pathway; ICF awards ACC only after all its requirements are met.

Is this suitable for leaders and HR professionals?

Yes. The programme is designed for people who want to use coaching to develop others and lead more effective conversations.

Do I need coaching experience before joining?

No prior formal coaching experience is required. The learning experience builds from core foundations into supervised practice.

How much real coaching practice will I get?

You will practise through live learning, peer coaching, observed sessions and realistic conversations supported by feedback.

About TPC Level 1

Build practical coaching skills that travel into real work.

The Performance Coach Level 1 by Emerge Performance is designed for leaders, HR professionals and developing coaches who want to strengthen how they listen, question, develop people and support performance.

HomeAll InsightsBlogFrom Self-Awareness to Self-Improvement: Asking ‘What’ Rather Than ‘Why’

From Self-Awareness to Self-Improvement: Asking ‘What’ Rather Than ‘Why’

As we’ve written about previously, self-awareness is an important component of emotional intelligence and can help make you a better leader. Being aware of your own strengths, weakness and impact on others can help you take steps towards self-improvement – especially when it comes to addressing your shortcomings.

However, for self-awareness to be an effective path to self-improvement, you need to ensure that you’re asking the right questions when looking in the mirror. If you identify a personal weakness, it may feel natural to ask yourself why you behave in this way, but a much more productive approach is to ask yourself what you can do about it.

The downside of looking within

Engaging in self-reflection can be a healthy part of understanding yourself better, but sometimes it can also bring out your critical inner voice. When that happens, you can become sucked into a destructive pattern of self-criticism that can leave you feeling depressed.

The reality is that most of us are not well equipped to answer the why questions that we pose ourselves. For one thing, our cognitive biases can lead us off track towards false conclusions. This doesn’t mean that why questions are unimportant – it just means you may be better off tackling them with the guidance of a professional who has the training to uncover these answers in a safe and productive way.

Seeking solutions, not elusive answers

Asking yourself why can become a desperate pursuit of elusive answers. Instead, try asking what:

  • What can I do to pivot in a positive direction when I feel negative emotions welling up?
  • What strategies can I try to minimize my tendency to be confrontational in the workplace?
  • What steps can I take to help my team collaborate more effectively?

By focusing on what questions, you are directing your energy towards solutions that can be implemented, tested and tweaked to move you forward in a positive direction. This practical approach to self-awareness can help drive your self-improvement.

Identifying the right time to ask why

While asking why can be counterproductive when you’re self-reflecting, this doesn’t mean you should simply stop asking the question in every context. As with so many things in life, there is a need for nuance.

If we stop asking why altogether, we risk missing opportunities to identify and remedy root causes of problems. The key is to recognise that you’re more likely to uncover useful answers when asking why about the world around you, rather than directing the question at yourself.

Organizational psychologist and researcher Tasha Eurich proposes a rule of thumb for deciding when to ask what versus why: “why questions are generally better to help us understand events in our environment and what questions are generally better to help us understand ourselves”.

So if your company is suddenly losing customers at a rapid pace, by all means ask why and get to the bottom of this situation as quickly as possible. However, if you find yourself regularly missing deadlines at work, you’re better off asking what you can do about it rather than trying to dig into your own psyche to find out why you’re behaving this way.

Progressing on the path of self-improvement

Self-awareness can help you identify personality traits and behaviours that you wish to change or eliminate. While such self-improvement efforts can be positive, focusing on the why behind these traits and behaviours can leave you bogged down with unanswered questions or lead you to false conclusions. In contrast, asking what can help you take action, leading to steps forward in the journey of self-improvement.


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